All products listed here can be purchased from our online store (Adhesive, grout, sealers or maintenance items).
General Information for Tile & Stone:
Grouting:
Sealing & Maintenance:
Delivery
We use a nationwide pallet network to deliver your goods. Deliveries are made on pallets and offloaded to the nearest, safest position to your property ("kerbside"). The delivery driver cannot take any goods inside of your property.
Delivery is charged by the pallet and depends on the postcode. Please use our shopping cart page to estimate your delivery cost.
Our cut off time is 12.00pm. Any orders before, will be shipped on the same working day, otherwise next working day.
You will receive more information about what to expect before and during delivery, once checkout is completed. For any more questions, please feel free to contact us or see our delivery information page.
Returns
If you wish to return your unwanted goods for refund, you will need to notify us within the 14 days of the delivery date. You will have another 14 days to return the goods back to us. Please make sure the goods are in re-saleable condition.
All products listed here can be purchased from our online store (Adhesive, grout, sealers or maintenance items).
General Information for Tile & Stone:
Grouting:
Sealing & Maintenance:
Delivery
We use a nationwide pallet network to deliver your goods. Deliveries are made on pallets and offloaded to the nearest, safest position to your property ("kerbside"). The delivery driver cannot take any goods inside of your property.
Delivery is charged by the pallet and depends on the postcode. Please use our shopping cart page to estimate your delivery cost.
Our cut off time is 12.00pm. Any orders before, will be shipped on the same working day, otherwise next working day.
You will receive more information about what to expect before and during delivery, once checkout is completed. For any more questions, please feel free to contact us or see our delivery information page.
Returns
If you wish to return your unwanted goods for refund, you will need to notify us within the 14 days of the delivery date. You will have another 14 days to return the goods back to us. Please make sure the goods are in re-saleable condition.
All samples are free. After 2 samples, we charge a small fee of postage & packaging costs.
Samples are generally small pieces, (10x10cm). The samples are guides only to show the texture and colours . They may
not be provided from the actual item itself. For example if you request a sample for 30mm thick tile, a sample may
be given from the same product but in thinner format. Or if you wish to have a sample for an hexagonal tile, a
square 10x10cm sample may be provided to show the colour & texture (not necessarily the actual hexagonal shape.
Even though we try our best, samples may not represent the full selection, particularly for natural stone products. If you need further information about the selections, sizes or textures, please contact us for more infomation.
All samples are free. After 2 samples, we charge a small fee of postage & packaging costs.
Samples are generally small pieces, (10x10cm). The samples are guides only to show the texture and colours . They may
not be provided from the actual item itself. For example if you request a sample for 30mm thick tile, a sample may
be given from the same product but in thinner format. Or if you wish to have a sample for an hexagonal tile, a
square 10x10cm sample may be provided to show the colour & texture (not necessarily the actual hexagonal shape.
Even though we try our best, samples may not represent the full selection, particularly for natural stone products. If you need further information about the selections, sizes or textures, please contact us for more infomation.
Hi there, can you please tell me, are these tiles sold in a pack or is this the price for each tile? Kind regards Sue
Hello, we hope you are well. All of our products are sold per M2 on our website. Input the M2 you need into the quantity box, where our system will then calculate the price for you. We hope this is helpful.
How many tiles are there per box? Thank you
hello, these tiles are now unfortunately discontinued. We do apologise.
I need a small quantity of 100x100 travertine tiles Do you have any in stock and what shades are available
Hello Mr Martin As of writing this e-mail, we have no stock of this item with the latest ETA information on this product being available within the 1st week of July however, delays are possible. In regards to specific shades on natural stones, this is almost impossible to determine with natural stones as each tile is a unique item sourced from natural ground therefore, we can not determine actual shades or the number of different shades for natural tiles on an order. We hope this is helpful.
Hello, I was looking at your travertine. We are in Dun Laoghaire (Dublin, Ireland) and we are looking for around 103sqm for the basement of our home. What kind of deal would there be available for that quantity?
Hello Mr Hempenstall Thank you for your interest in our product. Unfortunately due to shipping and supply issues, currently we can not offer reduced pricing for any quantity of purchase however, discounts on larger orders may be possible in the future. Stay safe and well.
Annoyingly the 100x100 tiles are only showing as out of stock when you try to buy. When will you have these in stock please?
Good afternoon Thank you for your query We are expecting to receive some more of the 100 x 100 tiles sometime durung the 1st week of April if there are no delays with shipment. We do however have the Ivory Tumbled 100x100 in stock if this is of interest Please do feel free to contact us if you wish to discuss this via telephone and we will do our best to accomodate you
Overall Rating
Professional service Oscar needs to be commended highly for his excellent customer service. He was so helpful and very knowledgeable. His professionalism and approach to customer service is a credit to your company, we will comfortably recommend your site to anyone. Can I also suggest that he helps to train others so they can learn from him.